SABOR One Access Dashboard – FAQ
Welcome to the SABOR Single-Sign-On (SSO) Dashboard known as “One Access” powered by
Solid Earth! Below is a list of frequently asked questions to help you navigate the launch and
ongoing support of the dashboard.
GENERAL OVERVIEW
What is the One Access Dashboard?
The Dashboard is a centralized, secure platform that gives SABOR members one-click access
to all of their essential MLS tools and services in one place—streamlining workflows and
eliminating multiple logins.
Why is SABOR launching this?
This tool enhances security, increases convenience for members – no more passwords, and
provides data insights that help SABOR better support its membership. It also sets the
foundation for future growth in tools and integrations.
ACCESS & LOGIN
How do members log in to the dashboard?
Members will log in using their SABOR Member Portal User Namer (or e-mail) credentials. A
welcome email and link will be provided at launch, and support will be available if users
have trouble logging in.
Will my existing username or password work?
The initial e-mail will walk you through creating new credentials for One Access.
Can users save login info or use FaceID/TouchID?
Yes. Modern browsers allow you to save credentials, and mobile devices support biometric
login features. If your device does not support biometric authentication, a password can be
created.
DASHBOARD FEATURES
What tools will be available through the dashboard?
All of SABOR’s tools and resources.
SUPPORT & TROUBLESHOOTING
Who do I contact if I have issues logging in?
SABOR's Member Services will be your first point of contact. They’re trained and ready to
help troubleshoot common login and access issues. Contact:
support@sabor.com
210-593-1206
What if a member can’t see one of their tools?
Access is based on permissions and subscription data.
Will there be downtime at dashboard launch?
Updates are handled with minimal
disruption and are typically invisible to users. Planned maintenance notifications will be
communicated in advance if needed.
SECURITY & PRIVACY
Is the dashboard secure?
Is the dashboard secure?
Yes. The dashboard uses modern encryption and authentication protocols to protect user
data and system access.
TRAINING & ROLLOUT
How do we get help after launch?
SABOR’s Member Service team is your first call. For any escalated technical issues, SABOR
will coordinate with Solid Earth on your behalf.
Is the dashboard mobile friendly?
Yes. The dashboard is fully responsive and works seamlessly across desktops, tablets, and
mobile devices.