General
I Made an Edit to My Listing, but It Didn't Save!
When adjusting your live listing, it's very important to pay close attention to the provided "Save" buttons to ensure that all your adjustments are saved. When you make a change on your listing, click on the "Save Changes" button at the top right of ...
How Do I Report a Rules Violation?
You can report a rules violation in the MLS under "Additional Information." When you are on the listing with information data, click on the "i" for additional information, navigate to "Tools," then click on the "Red Flag, Report Rules Violation." ...
How Long Can My Listing Be in Active Option?
If you have found a potential buyer, you are now under an option period. You are required to make a status change from Active to AO (Active Option) or RFR (Active Right of First Refusal) within 24 hours of your executed offer. Once your listing has ...
Is There a Limitation of How Long I Can Leave a Listing in a Pending Status?
If you have found a buyer and you are under contract, you are required to make a status change from Active, AO (Active Option), RFR (Active Right of First Refusal) to Pending or Pending SB (Show for Backups) within 24 hours of your executed contract. ...
What Can I Put in the Agent Remarks?
Agent Confidential Remarks are a great way to communicate anything to a buyer's agent, but not to a buyer or consumer. Agent remarks are not published to the public and have a 375-character limit. This section could include any special showing ...
What Can I Put in the Public Remarks?
The Public Remarks should contain a description of the property that can be used to promote the property being sold. Describing features of the property like a newly renovated kitchen or bathroom, an expansive deck, or even the landscape are perfect ...
I Reported a Violation for a Listing and Nothing Has Changed
We have an automated listing checker that does monitor rule violations, but those errors reported by members we consider just as helpful in maintaining the integrity of the MLS data. The process of reporting, correcting and fining members if no ...
I Want to Relist My Property so I Can Get a NEW Status Again, Is This Allowed?
Canceling a listing indicates that your listing agreement has been terminated with your seller. Canceling your listing for any other reasons is not acceptable and is a finable offense. If we receive a report that you have canceled your listing for ...
Can I List a Property That Hasn't Been Subdivided From a Larger Parcel?
In order to list a property in connectMLS™ that property must have it's own CAN # (Geographic ID). The only exception to this rule, is if it's Single Residential or New Construction. If there is a tract of land or a large parcel that will be ...
Can I Offer a Bonus With Conditions?
Offering a bonus on your listing is a great way to incentivize your fellow REALTORS®. Bonuses can be listed under the field "Bonus" in the "Office/Sales" section in your draft. You may also advertise your bonus in the agent remark. When advertising ...
I Received a “Driving Directions Notification,” What Do I Need to Change?
The field “Inst/Dir” (found on the General tab during Add/Edit), is reserved for directions to the property. Statements such as, “Use GPS or Use Maps” offer no driving directions that can be followed, in the event there is a lack of internet ...